How a Slip-and-Fall Nearly Bankrupted a Small Business: The Case for General Liability Insurance

By CRST_AdminJanuary 6, 2025

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Last winter, in a bustling café in Rensselaer County, a seemingly ordinary day took a dramatic turn when a customer slipped on an icy patch outside the store. The fall resulted in a fractured wrist, and soon after, a lawsuit followed, alleging negligence by the café owner for failing to ensure the walkway was safe.

For this small business, the lawsuit posed a serious financial threat. The customer’s medical bills alone exceeded $50,000, not to mention the legal fees and potential settlement costs. Without General Liability Insurance, the owner would have been forced to use personal savings or take on debt to cover these expenses.

Thankfully, the café had a comprehensive General Liability Insurance policy. This coverage not only paid for the customer’s medical bills but also provided legal defense, ensuring that the case was resolved quickly and fairly. As a result, the café owner could focus on running their business without the stress of financial ruin.

Stories like this are common across New York State, where unpredictable weather conditions can lead to unforeseen accidents. General Liability Insurance provides businesses with peace of mind, knowing they are protected against the financial and reputational damage that can arise from everyday risks. Whether you’re running a café, a retail shop, or a service-based business, this insurance is an essential part of protecting your livelihood.

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